🛒 Yorkshire Sharpening – Online Sales Terms & Conditions
These terms apply to all purchases made through our website or online store. By placing an order, you agree to the following:
1. 🧾 Product Information
- We aim to provide accurate descriptions, images, and specifications for all products.
- Colours, packaging, and details may vary slightly due to manufacturer updates or screen settings.
2. 📦 Orders & Availability
- All orders are subject to availability.
- If a product is out of stock, we’ll notify you and offer an alternative or refund.
- We reserve the right to refuse or cancel orders at our discretion.
3. 💳 Pricing & Payment
- Prices are listed in GBP and include VAT where applicable.
- Payment must be made in full at checkout via accepted methods (card, PayPal, bank transfer).
- Promotional offers and discounts are subject to terms and expiry dates.
4. 🚚 Delivery
- We offer UK-wide delivery via trusted couriers.
- Delivery times vary by location and product type but typically range from 2–5 working days.
- Shipping costs are calculated at checkout and may vary based on weight and destination.
5. 🔄 Returns & Refunds
- You may return unused goods within 14 days of receipt for a refund or exchange.
- Items must be in original packaging and condition.
- Return postage is the customer’s responsibility unless the item is faulty or incorrect.
- Refunds are processed within 5 working days of receiving the returned item.
6. 🛠️ Faulty or Damaged Goods
- If your item arrives damaged or faulty, please contact us within 48 hours.
- We’ll arrange a replacement, repair, or refund depending on the issue.
7. 🔐 Privacy & Data
- Your personal data is used only to process orders and communicate with you.
- We comply with UK GDPR and do not share your information with third parties.
8. 📅 Changes to Terms
- These terms may be updated periodically. The latest version is always available on our website.
Last updated: October 2025